| About Us Llanelli Scarlets are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Llanelli Scarlets Llanelli Scarlets Shop Stradey Park Llanelli Carmarthenshire SA15 4BT United Kingdom Phone: 01554 783932 Fax: +44 (0) 1554 783901 Email: scarletsshop [at] scarlets [dot] co [dot] uk 700885933 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Delivery to mainland UK is £4.95 for all orders, for Channel islands, Northern Ireland, Republic of Ireland, Scottish Islands, Isle of Man please begin to process order to be advised on the additional shipping cost based on your location. For foreign countries please email or ring 441554 783932 for quote. All orders are dispatched via 1st Class Royal Mail Signed For Delivery. We will endeavour to dispatch all orders within 3-5 days and on rare occasion some items maybe out of stock, we will notify you of the estimated arrival date when you can decide whether or not to proceed with the order. |
| Delivery Schedule We will endeavour to dispatch all orders within 3-5 days and on rare occasion some items maybe out of stock, we will notify you of the estimated arrival date when you can decide whether or not to proceed with the order. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01554 783932 (International +44 01554 783932) or fax us on +44 (0) 1554 783901 or write to us at Llanelli Scarlets Shop Stradey Park Llanelli Carmarthenshire SA15 4BT United Kingdom |
| Privacy Policy Llanelli Scarlets do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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